WhatsApp Packages

WhatsApp – a direct channel to customers who actually read your messages

Within ConnyLine, WhatsApp is available as an add-on for the Line UP and Line MAX plans, with a dedicated number included and activation supported by our team.

How it works:

Unlike SMS, WhatsApp follows a conversation-based logic.

When you send a message, a 24-hour conversation window is opened:

• The first message sent opens the conversation.
• All subsequent messages sent within 24 hours to the same contact are included.
• If the recipient replies, you can continue messaging without additional costs within the same window.
• After 24 hours, sending a new message will open a new conversation.

What’s included

• Access to the WhatsApp channel (in Line UP and Line MAX plans)

• Dedicated number assigned

• Activation and setup managed by our team

• Meta costs included in the packages

• Message sending via approved templates

Available packages

You can purchase WhatsApp message packages based on your needs. Each message sent starts a conversation and allows you to interact with the contact for 24 hours with no additional costs.

Packages are flexible and can be used according to your campaigns, allowing you to manage communication with your customers in a simple and scalable way.

Why use WhatsApp with ConnyLine

• Direct and immediate communication

• Higher open and response rates

• Simple management, without technical complexity

• Integration with email and SMS in a single platform